Construction

A range of services for end-to-end customised management

Today, the combined skills of EURISK-CLE enable Stelliant Expertise Construction to provide customised solutions ranging from risk analysis to delegated management and repair after loss adjustment and to cover all types of construction claims and policies (structural damage, ten-year civil liability, construction civil liability, all site risks, etc.) and all building and construction specialities.

We offer full customised support to assist all our customers and their policyholders:

• Risk analysis to set up preventive measures
• Assistance with taking out policies
• On-site or remote loss adjusting for frequent claims
• Specific loss adjusting for high-stakes damage (high technical intensity or complexity, considerable financial or media stakes, etc.)
• Delegated construction claim management

Construction loss adjusting: increasingly technical for proficiency in the specific issues of the building and construction sector

In addition to the loss adjustment itself, loss adjusters are fully conversant with the issues of the construction sector. They are therefore in a position to provide comprehensive solutions, from claim management and quantifying the rebuilding work to studying contractual and insurance regulation applications.

All the loss adjusters at EURISK-CLE, Stelliant Expertise Construction and the 200 loss assessors certified under the Regulatory Agreement on Insurance for Construction (CRAC) together with the administrative teams regularly complete technical, legal and behavioural training programmes.

Loss Adjusting for Construction: comprehensive, innovative support

EURISK-CLE, Stelliant Expertise Construction has tried-and-tested know-how and is constantly innovating to develop optimum services such as:

• An E-CRAC platform
• Remote loss adjustment
• A single address
• An extranet for mission follow-up
• Electronic data exchange (via extranet, DARVA, Gsicass, etc.)
• Customer reports
• Management of high-stakes cases
• Lawyers specialising in construction insurance.

To meet the specific needs of construction insurance and insurers’ expectations, quality is the top priority of Stelliant Expertise Construction: meeting deadlines, rigorous application of customers’ management rules, proactive case management, follow-up of the financial repercussions of cases, management of customer requests and complaints, etc.