Emergency response to a fire in a data center

Context

Following a fire that broke out in data centers, a large number of websites were affected because all data centers were closed during the fire.

Stalliant’s action

• Implemented a crisis management process to record reported claims and provided qualified specialists.
• Ensuring relationships with affected customers and controlling the communication of all types of information.
• Decontamination, cleaning, deoxidation of the disaster site and fire investigations

Results

Engineering work and decontamination of 6,000 servers was completed in record time, allowing assistance in finalizing the contractual file in less than 6 months.